Your journey with us

Here’s an overview of what to expect when you’re having a procedure at Franklin Day Surgery.

Before your arrival

Booking and pre-admission

Your procedure will be scheduled by your specialist’s office or our booking team
You’ll receive confirmation of your appointment date and time
We’ll contact you 1-2 days before your procedure to:

Preparation

Follow all fasting and medication instructions provided
Arrange for someone to drive you home and stay with you for 24 hours after your procedure
Shower on the morning of your procedure
Wear comfortable, loose clothing
Remove jewellery, watches, and nail polish
Leave valuables at home

Arrival and check-in

Arrive at the time specified during your pre-admission call
Report to our reception desk for Franklin Day Surgery (Note that we are 82 Manukau Road and very close to the Pukekohe train station.
Our receptionist will check your personal details and ask you to complete any necessary paperwork
Please have your insurance details and NHI number (if known) ready

Pre-operative care

A nurse will escort you to our pre-operative area
You’ll change into a surgical gown
Your nurse will:
- Check your vital signs (blood pressure, pulse, temperature)
- Complete a pre-operative assessment
- Review your medical history and medications
- Ensure consent forms are signed
Your specialist and anaesthetist will visit you to discuss your procedure

Your procedure

You’ll be taken to the operating theatre on a bed or wheelchair, depending on your procedure you may walk into the operating theatre.
Our theatre team will confirm your identity and planned procedure
The anaesthetist will administer your anaesthesia or sedation
Your procedure will be performed by your specialist and the surgical team
Your support person can wait in our reception area during your procedure or we can phone them if they have left the site.

Recovery

You’ll be transferred to our recovery area where our nurses will:
- Monitor your vital signs
- Manage any pain or discomfort
- Provide refreshments when appropriate
The time spent in recovery varies depending on your procedure and type of anaesthesia

Discharge

Once you’ve met our discharge criteria, your nurse will:
- Review your post-operative instructions
- Provide prescriptions if needed
- Explain any follow-up appointments
- Answer questions about your recovery
You’ll change back into your clothes
Your support person will be contacted if they’ve left the facility
You must be discharged into the care of a responsible adult

The first 24 hours

Rest and take things easy
Don’t drive, operate machinery, make important decisions, or sign legal documents
Don’t drink alcohol or take sleeping tablets
Take pain medication as prescribed
Follow specific instructions related to your procedure

Follow-up care

Contact after hours
If you experience any concerns after hours, please: